The Better Process Company can help you build the foundation your business needs, so you work smarter, not harder.
You know your goals and have a plan to reach them. But have you mapped out how your business will actually run day-to-day?
Sales and marketing are just the start. But what about customer support, incident management, onboarding, delivery, and team growth?
That’s your operations plan.
It doesn’t need to be complicated. Just a few clear pages on who does what, when, and how.
Start strong, scale smoothly, and stay ahead — without burning out.
About us
The Better Process Company helps growing businesses operate with clarity, efficiency and confidence. We offer operations consulting and fractional COO services designed for start-ups and scale-ups ready to streamline how work gets done.
We work closely with your teams to build strong, scalable processes that support growth, meet regulatory needs and enable smooth product delivery. Whether you're expanding into new markets, launching new offerings or looking to improve team alignment, we bring structure and momentum to your operations.
Our approach is grounded in collaboration, emotional intelligence and practical execution. We design workflows that are easy to follow, flexible to change and aligned with both company and team goals — so everyone knows what to do and how to do it well.
Andrew Visser
CEO & Founder
He has over 15 years of senior operational management and leadership experience in IT-focused and regulated industries in the UK, Spain, Gibraltar, Malta, and the USA, building and working with multi-national, distributed teams.
His background covers software development, blockchain, and igaming, where he has perfected his strategic, technically-minded problem-solving skills, and is always happy to be dealing with a new challenge.
As a certified IT Service Management professional (ITIL V4 Managing Professional) and a proven leader (Director & COO), he has consistently delivered operational excellence. From streamlining incident management to creating efficient marketing asset delivery systems and innovative release management processes, he simplifies complexity and enhances productivity.
His focus is on solving problems and making technology work for people, enhancing their jobs and helping businesses to be better.